At AZC Group LTD, your safety and security are our top priority. Fraudsters may attempt to impersonate courier companies through fake calls, emails, or payment requests. This page will help you identify suspicious activity and stay protected.

We strongly encourage all customers to read this information to prevent scams and fraudulent behaviour.

Fraud attempts often look genuine, but you can spot them by watching for the following warning signs:

• Urgent requests: Pressure to act immediately without verification (very common tactic).

• Payment redirection: Requests to change payment or bank details at the last minute. Always verify in writing.

• Spoofed communications: Emails or calls that appear to be from AZC but come from unofficial domains or unknown numbers.

• Unusual payment methods: Requests for gift cards, cryptocurrency or non-standard transfer methods are a red flag.

• Too-good-to-be-true offers: Unexpected discounts, refunds or prize claims — verify before responding.

Common scams fraudsters use:

• Fake invoice scams: Convincing fake invoices sent to businesses hoping for quick payment.

• CEO/manager impersonation: Fraudsters pretend to be senior staff to authorise payments or changes.

• Phishing emails/SMS: Malicious links or attachments aiming to steal logins or install malware.

We implement multiple security measures to protect you:

• Encrypted communications and secure data storage

• Multi-factor authentication for sensitive operations

• Regular security audits and penetration testing

• Verified, ID-checked drivers and strict internal verification

• Automated fraud detection monitoring on transactions

• Stop communication: Don't respond to suspicious requests.

• Preserve evidence: Save emails, texts, screenshots and message headers.

• Preserve evidence: Save emails, texts, screenshots and message headers.

• Contact AZC Group LTD: Use our verified contact details below — do not use details provided in suspicious messages.

• Report to authorities: Report to Action Fraud (UK) and your local police if necessary.

• Monitor accounts: Check bank and delivery records for unauthorised activity.

Email: XXXXXXXXXX
Emergency / After Hours: XXXXXXXXX

Official resources:

• Action Fraud (UK National Fraud Reporting Centre)
• National Cyber Security Centre (NCSC)

We investigate all reports promptly and cooperate with law enforcement. AZC Group LTD will never ask for passwords, OTPs, or payment by gift card.